FAQ

Do I own my website?

Answer:

YES! When you emply us to design and develop your website you own it 100%. After completion we send every client a disc with all related files in the event you choose to ever use a different service in the future.

Are there any monthly or hidden fees?

Answer:

There are never any hidden fees. Before we enter into any agreement a itemized quote will be provided for your review. In regards to monthly fees, that soley depends on the type of service you contract with us. Hosting fees, analytics, SEO and marketing all have monthly packages depending on your business needs. We do offer different billing cycles consisting of monthly, quaterly, bi-annually or annually depending on the type of service.

Can I host my website with someone else?

Answer:

Absolutely. If you just want to use us to design and develop your site you can. With all of our services you can pick and choose to create your own custom package of services.

How does the website design process work?

Answer:

We start with walking through our questionnaire to help give us a feel of what your vision is. Then we look at the type of industry you are in and your target audience. This helps us come up a color and font schemes.

We then produce style guides for your review. Once the style guide is approved when then put together low fildelity mockups for your review, based on that outcome we move to either revisions of the mockup or go into production of the development of the final product.

Can I use my own design?

Answer:

Yes you can, but please keep an open mind to feedback. Often we see business owners get married to their vision and not accept any feedback on user interface/user experience that can utilmately affect the success of your website.

What happens if I want to change/add something to my website 6 or 12 months after it is completed?

Answer:

Depending on the level of service you choose, sale updates, page swaps, or simply updating to current information is covered in our webmastering services. In the event you did not employ this service then we quote revisions on a case by case situation mostly ranging anywhere from $25.00-$50.00 depending on the hours needed to intergate the new content.

What happens with my old website if I create a new one with the same domain name?

Answer:

We simply delete it from the servers. In the event it was in place for a substantial amount of time and gained search engine ranking we will write 301 redirects to ensure you do not lose all your hard earned rankings.

How do the payment plans work?

Answer:

It depends on the amount being financed. In most cases we offer 90 day and 120 day same as cash options with 25% downpayment required too start the process. No credit checks are done and the monthly payments are setup on automatic withdraw through paypal.

How long does the organic SEO process take?

Answer:

The Organic process is different for every client depending on the industry you are in. Nothing great is built over night. For a search engine to fully index a website can take 4-8 weeks. Linking building can take even longer in some cases since another human element is introduced. Doing things the right way and with the interest of doing it for the long haul typically takes 12 months of focused efforts. But can be different for everyone.

Do you share my information?

Answer:

No, your privacy is yours to do what you want with. In regards to information sharing the only time we release information pertaining to your business or website is if you emply us to handle your SEO and or marketing needs, then information must be transfer to search engines and marketing sites in order for customers to find your business.